Recent Why SERVPRO Posts

How We Approach Restoration Differently | SERVPRO® of Hamilton, South Trenton

10/11/2021 (Permalink)

the back of a green SERVPRO truck A quick response time with an alert team will ensure that your restoration needs are professionally completed by SERVPRO of Hamilton, South Trenton.

There is a lot that goes into choosing a restoration company as a homeowner. Not only are you picking someone to restore your home, but you are also forced to make a big decision during a stressful time in life. Choosing the right company will give you peace of mind and make your experience a positive one, but it’s important to pick one that is trustworthy.

Because there are so many types of damages that can occur from a disaster, it is important to choose a company that can handle a variety of situations.

When water damage turns into structural damage or a small kitchen fire releases toxic soot particles into the air, homeowners will want a company that can handle the entire situation. Seeking a company that can handle complications is essential for a positive experience.

Our Approach to Restoration

Our restoration jobs are just as much about providing excellent service as they are restoring your home. These are the ways in which we approach restoration differently:

With a Guaranteed Quick Response Time

Emergencies do not have respect for anyone’s schedule, which is why we do not have business hours. Our emergency service line is an around-the-clock service, meaning you can call us 24 hours a day to report the damage. Once we receive the call, our technicians will spring into action in order to get to you ASAP.

With an Experienced Team

Our restoration technicians are industry leaders with proven results. Trained according to IICRC standards, they will ensure the most up-to-date methodology is used in your restoration for any type of damage.

With a National Network

Our franchise locations are located across the country with over 1,700 locations. This means that we have a national network to utilize for resources. Therefore, we can treat a large-scale disaster with the same care and efficiency as we would an isolated spot of thunderstorm damage.

If you have experienced storm damage, we are always here to help! Call our restoration experts 247 so we can address your damages quickly.

How We Approach Restoration Differently | SERVPRO® of Hamilton/South Trenton

6/4/2021 (Permalink)

Green SERVPRO van driving down the road If you have experienced storm damage, we are always here to help! Call our restoration experts 24/7 so we can address your damages quickly.

There is a lot that goes into choosing a restoration company as a homeowner. Not only are you picking someone to restore your home, but you are also forced to make a big decision during a stressful time in life. Choosing the right company will give you peace of mind and make your experience a positive one, but it’s important to pick one that is trustworthy.

Because there are so many types of damages that can occur from a disaster, it is important to choose a company that can handle a variety of situations.

When water damage turns into structural damage or a small kitchen fire releases toxic soot particles into the air, homeowners will want a company that can handle the entire situation. Seeking a company that can handle complications is essential for a positive experience.

Our Approach to Restoration

Our restoration jobs are just as much about providing excellent service as they are restoring your home. These are the ways in which we approach restoration differently:

With a Guaranteed Quick Response Time

Emergencies do not have respect for anyone’s schedule, which is why we do not have business hours. Our emergency service line is an around-the-clock service, meaning you can call us 24 hours a day to report the damage. Once we receive the call, our technicians will spring into action in order to get to you ASAP.

With an Experienced Team

Our restoration technicians are industry leaders with proven results. Trained according to IICRC standards, they will ensure the most up-to-date methodology is used in your restoration for any type of damage.

With a National Network

Our franchise locations are located across the country with over 1,800 locations. This means that we have a national network to utilize for resources. Therefore, we can treat a large-scale disaster with the same care and efficiency as we would an isolated spot of thunderstorm damage.

If you have experienced storm damage, we are always here to help! Call our restoration experts 247 so we can address your damages quickly.

Why Choose SERVPRO? Because of Our Highly Trained Restoration Specialists.

4/9/2021 (Permalink)

2 SERVPRO technicians in the kitchen with clients Contact us for all of your residential and commercial restoration and cleaning needs.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property.

Our training program includes the following:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

IICRC Training and Certification

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for our employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

  •  Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning
  • Initial Franchise Training
  • e-Learnings

Continuing Education

Our employees participate in ongoing education through web-based training. This program is designed to be an ongoing, self-paced coaching series for our employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

Our highly trained staff is ready 24 hours a day, 365 days a year to handle any type of disaster. 

Learn More About Our “Restore First” Mentality

4/9/2021 (Permalink)

Boarded up window in a house Our team of highly trained restoration experts are available for emergency cleanup and restoration services 24 hours a day, seven days a week.

When disaster strikes, we get there fast, but that is not the only reason why we need to be first on your list of calls if the worst should occur.

What sets us apart—our team of technicians have a “restore first” mentality, complemented by specialized equipment and cleaning techniques. By making this our mission, we are able to minimize potential disruptions to your home and life and get you back into your home as quickly as feasible.

How It Works

When a fire has damaged your property, it’s a scary time, but once you reach out to our team, we’ll take some of the weight off your shoulders.

No two fires act the same, so it’s logical that the damage they inflict would also be different. That’s why we believe in starting with a standardized process, but adding onto it and enhancing it to meet your individual needs.

1. You call us. When you reach out via our 247 Emergency Line, we will spring into action. Our first step is to ask you questions about the fire and your home’s unique space and needs. That set of questions helps inform our strategy.

2. We inspect and assess the fire damage. Our next step is to visit your home. During this visit, we will inspect and test adjoining rooms of the property to determine the extent of fire, smoke and soot damage. Based on what we see and determine, we will take immediate next steps.

3. We board up windows and tarp the roof. Because fire damage often compromises windows, walls and roofs, we will make sure that your property is secured and protected from further damage. This will involve boarding up missing windows and walls and placing a tarp over the top of damaged roofs.

4. We remove water and begin the drying out process. When we think of fire, we don’t think of water damage. But we should, because water is a necessary component of fighting fires. So our next step is to remove any standing water and start drying out objects and spaces when possible.

5. We remove smoke and soot from all surfaces. We use specialized equipment and techniques to remove smoke and soot from ceilings, walls and other surfaces in your home.

6. We clean and sanitize your home. This is another place where the “restore first” mentality comes into play. We will attempt to clean objects and surfaces whenever possible, rather than removing and replacing them. We also use industrial air scrubbers and fogging equipment to help remove odors.

7. We complete the restoration. This is our final step, bringing your property back to the condition it was in before the fire. Restoration may involve minor repairs like replacing drywall, painting and installing new carpet. It could also involve major repairs like reconstruction of damaged areas.

Faster to Any Size Disaster

3/22/2021 (Permalink)

Green SERVPRO truck We are proud to serve our local communities. Contact us at 908.418.4053 for all of your residential and commercial restoration and cleaning needs.

As a locally owned and operated business, we live and work in this community too. We are close by and ready to respond immediately when you need cleaning or restoration services. We’re also part of a national network of over 1,800 Franchises, which allows us to respond quicker with more resources. For major storms and disasters, we can even call upon special Disaster Recovery Teams for additional resources.

Residential Services

Whether your home has suffered flood damage or you just want your upholstery cleaned, we are ready to help. SERVPRO of Central Union County & SERVPRO of Roselle technicians are highly trained to properly clean and restore your house so that it feels like home again. You can depend on us for these residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building Services

Commercial Services

Fire and water damage can interrupt your business operations in an instant without notice. An unexpected period of lost productivity and revenue can be devastating. SERVPRO of Central Union County & SERVPRO of Roselle has the training, equipment, and resources to get your commercial property back to business quickly. Learn more about our commercial services:

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration
  • Commercial Mold Remediation
  • Commercial Cleaning Services
  • Commercial Storm and Major Events

We are proud to serve our local communities. Contact us at 908.418.4053 for all of your residential and commercial restoration and cleaning needs.

Contact SERVPRO for HVAC Maintenance to Keep Units Running Efficiently

3/22/2021 (Permalink)

HVAC unit outside next to a brick building If you’d like to schedule a consultation to discuss HVAC cleaning, contact us at 908.418.4053.

Everyone who owns a home appreciates the comforts of an efficient central heating and air system, but there’s a large investment associated with operating them. Did you know that about half of the energy costs for a home are due to the heating and cooling system according to Energy Star? While that’s a significant chunk of change, just a little bit of maintenance can make the investment extend much further.

It’s important to catch problems with your HVAC system before they become serious: that’s where routine maintenance comes in.

Homeowners should educate themselves about how their HVAC system works to provide it with the best care.

  • Swap your filters. Your HVAC filters need to be changed between every 30 and 90 days (depending on the type of filter used) for maximum air quality and efficiency. Other ways to improve heating and cooling include using the highest efficiency filter for your HVAC model and ensuring a properly secured fit when filters are installed.
  • Reduce your dust. Simply keeping up with routine dusting and vacuuming will clear the dust and debris out before it has a chance to invade your air flow system, doing wonders for your HVAC cleanliness. Further the benefit by always using the highest efficiency filter for the vacuum, and purchasing one with a HEPA certification if possible.
  • Check your drainage. As the AC runs, cooling coils work to remove water from the air and drain it away. If the moisture collected is not properly drained, water damage can occur and lead to mold growth. Regularly check drain pans and nearby surfaces for moisture accumulation to stop large problems before they start.

Tip: If you’re doing construction or renovations in the home, seal off supply and return registers in the house.

  • Schedule regular maintenance checkups and cleaning. There’s no substitute for having a professional survey your system twice per year. While there are quite a few things homeowners can do to maintain their HVAC system, a professional cleaning can have a marked improvement in air quality and the efficiency of your unit.

If you’d like to schedule a consultation to discuss HVAC cleaning, contact us at 908.418.4053.